TERMS AND CONDITIONS
Order Cancellation Policy
Orders that are cancelled are subject to a cancellation fee based on the current production status of your job. The fees are as follows:
- $10.00 — PRIOR to a proof being sent.
- $25.00 — AFTER a proof being sent, but PRIOR to customer approval.
Refunds and Cancellations
All sales are final. No refunds are available on orders unless art files have NOT been uploaded to the site, submitted to customer service or sent to press. On jobs that meet the above criteria, you must contact Shweiki.com within 30 days to request your refund. Any refund requests approved after 30 days will be issued as a credit toward the next order. If an order is cancelled after we have sent You a hard copy proof, those charges for the hard copy proof are non-refundable.
Customers must notify Shweiki.com within one business day of order delivery to report any defects discovered in the ordered product. 100% of the product should be returned to Shweiki.com at the customer's expense within 5 business days from the date of delivery. Should the claim be approved by Shweiki.com, a reprint at no cost will be shipped to the customer using the original shipping method.
Overuns and Underruns
Over-runs or under-runs will not exceed 5%. If a job is short, Shweiki.com will prorate the missing quantity in the form of a credit toward future orders or at our discretion a reprint of the missing amount will be allowed for jobs missing 500 or more pieces.
Any original media (discs, pictures, slides, proofs, etc.) are non-returnable and become our property unless pre-arrangements are made. Preferred file type is Adobe PDF. Acceptable applications for Mac & PC include (but are not limited to) Quark Xpress, Adobe PageMaker, Adobe Illustrator, Adobe InDesign, Adobe Photoshop and Adobe PDF. Additional charges may apply if furnished media are incompatible with our software. We cannot guarantee consistent results if files are generated by other applications like Microsoft Publisher. For best results, all rasterized files should be converted to CYMK. All fonts must be included or embedded. Images must be flattened with CMYK in TIFF or EPS format. Proofs will be e-mailed or shipped out within 24 hours of receipt of files and order form. Turnaround time begins after receipt of final proof approval. Final approval will only be accepted in written format. No verbal approvals will be accepted. Job is considered complete if within +/- 5%. Quoted prices do not include any shipping, handling or sales taxes (if applicable). Prices subject to change without notice.
All prices and amounts shown on this Site are in U.S. Dollars (USD). All jobs require payment in full upon acceptance of order. Unless other payment terms have been previously arranged and account is up to date, your credit card will be charged upon placement of order.
Color Proof Accuracy
Please note that although color proofs supplied to the customer are highly calibrated and very accurate, they cannot match the final printed product 100%. This is due to the fact that proofs are created in a different way than the printed piece (ink, paper stock, registration, line screens, etc.) Also note that the customer proof may not closely match our proofs or the printed piece either for the same reasons, and because the customer supplied proofs are not calibrated to our presses.
If the customer has a specific color that needs to be matched it is recommended that they supply a color hardcopy proof of their job when placing their order. If the job is two-sided, folds or binds (like brochures and catalogs), then a working model (mockup) of the job is required to indicate backup, page orientation, folding, binding and page order/assignment. We are not responsible for any such errors if a working model is not provided prior to proofing.
Right Of Refusal
We reserve the right to refuse service or products to any person or organization.
Shweiki Media promises to be on time, everytime. Should your project be late, we will discount the cost of your project by 10% for each day your project is late.
Guarantee applies only if all conditions are met:
- Test files completed ahead of time.
- Same Day Approval on receipt of proofs.
- Not responsible for third party/shipping delays.
- All turnaround times are based on business days. Monday through Friday and exclude all national and federal holidays. All jobs with standard turnaround times submitted into production before 6:00pm CST will begin production the following business day.
Unless otherwise noted, all written and/or other materials that are part of Shweiki.com, including information, images, illustrations, designs, icons, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively "Content"), are protected by copyright, trademark, patent or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future. Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part. All Content is copyrighted as a collective work under the U.S. and international copyright laws, and we own, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of all Content. Our trademarks, logos and other trademarks on our Website are the property of their respective owners and are owned by, licensed to, or, where required, used with our permission, and, as such, may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner.
Your Use of Shweiki.com
Shweiki.com and the Content are intended solely for your personal, non-commercial use. You may download or copy the Content and/or other downloadable materials displayed on Shweiki.com for your personal use only; provided that you also retain all copyright, trademark and other proprietary notices contained in the material, do not modify or alter the material and do not copy or post the material on any network computer or broadcast the material in any media. It is strictly prohibited to modify, transmit, distribute, reuse, repost, "frame" or use the Content for public or commercial purposes without written permission from an authorized representative. It is also strictly prohibited to download any images of our products which appear on Shweiki.com. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, Shweiki.com or any related intellectual property. You agree that if we, in our sole and unfettered discretion, requests in writing that you remove any link or links to Shweki.com, you will promptly do so. You agree that we may, in our sole discretion, and at any time, terminate your access to and use of Shweiki.com, or any part thereof, with or without notice.
NO WARRANTIES; LIMITATION OF LIABILITY
Tampering with Shweiki.com, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on Shweiki.com are prohibited. Users are prohibited from violating or attempting to violate the security of Shweiki.com, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) using Shweiki.com for unintended purposes or trying to change the behavior of Shweiki.com; (c) attempting to probe, scan or test the vulnerability of a system or network or breach security or authentication measures without proper authorization; (d) attempting to interfere with service to any user, host or network, including without limitation via means of submitting a virus to Shweiki.com, overloading, "flooding," "spamming," "mailbombing" or "crashing"; (f) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil or criminal liability; or (g) forging communications on behalf of Shweiki.com (impersonating Shweiki.com), or to Shweiki.com (impersonating as a legitimate user). Sending unsolicited and unauthorized e-mail on our behalf, including promotions and/or advertising of products or services, is expressly prohibited. You agree not to use any device, software or routine or data to interfere or attempt to interfere with the proper working of Shweiki.com or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search Shweiki.com other than the search engine and search agents provided by us (if any) or by generally publicly available and acceptable browsers. If and when requested, you agree to provide true, accurate and complete user information to us, and to refrain from impersonating or falsely representing your affiliation with any person or entity.
Shweiki.com is intended for use by individuals 13 years of age or older. Shweiki.com is not directed to children under the age of 13. Users under the age of 13 must use the assistance of a parent or guardian before they use or visit Shweiki.com.
Errors, Corrections and Changes
Occasionally there may be information on Shweiki.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right (and we will use commercially reasonable efforts) to correct any errors, inaccuracies or omissions. Additionally, we reserve the right to change or update information at any time without prior notice.
Information & Content You Submit to Us
By using Shweiki.com, you agree that any information (except for purchase information as applicable), materials, suggestions, ideas or comments you send to us or any other third party using Shweiki.com is not confidential. By submitting any solicited or unsolicited information using Shweiki.com, you grant to us and our affiliates an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever, to the extent permitted by law.
We are not responsible for the content you provide to us. Specifically, we are not responsible for any content that violates trademark, copyright, or other intellectual property rights, including but not limited to the use of a union bug. We are not a union shop and are not authorized to print materials with a union bug. If you submit content with a union bug, we will not print any such content if the union bug is observed during our quality control process. Jobs that violate this union bug policy will automatically forfeit monies collected. Refunds, credits, or partial refunds will be at the sole discretion of our company.
You agree to indemnify, defend and hold us harmless, its partners, affiliates, subsidiaries and suppliers from any liability, loss, claim and expense (including attorneys' reasonable fees) related to your violation of this Agreement. You specifically agree to defend, indemnify, and hold us harmless from any and all claims arising from the improper use of trademark, copyright, or other protected material, including but not limited to the use of a union bug.
Third Party Websites & Links
Applicable Law & Other Terms
Shweiki.com is created, operated and controlled in the state Texas, in the United States of America. The laws of the State of Texas will govern the Agreement without giving effect to any principles or conflicts of laws. You hereby consent to the exclusive jurisdiction and venue of courts sitting in Texas, County of Bexar in all disputes arising out of or relating to the use of our Website. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect. Unless otherwise specified herein, this Agreement constitutes the entire agreement between you and us with respect to Shweiki.com, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and us with respect to Shweiki.com. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.